REI reviews

3.6

65% would recommend to a friend

(4,357 total reviews)
avatar

Mary Beth Laughton

41% approve of CEO

35% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Mar 7, 2024

REI is failing

Recommend
CEO approval
Business Outlook

Pros

-REI attracts good people. I loved my coworkers -I experienced steady pay increases over 4 years. -benefits are quite good, and mental health is valued. -it’s supposed to be fun!

Cons

-as a department manager, there is very little you can do when your store manager is negatively impacting the business or employee experience. All store info flows through them to upper management so they are protected from proper course correction. If they aren’t receptive to your feedback, you’re stuck. -it is becoming rapidly corporate, and losing much of what makes it special. The decision to hire big box corporate leaders is eroding the thing that made REI what it was. -the relentless pursuit of membership sucks the life out of working for REI. It became cult like towards the end. -unless you’re interested in management, there really isn’t room for growth in retail. -completely random schedule at all times. Week to week, I never knew when I would be scheduled. I had to have completely wide open availability from 7am-9:30pm everyday. Meaning it’s difficult to make plans outside of work. As a result, work life balance ultimately sucks. Oh, and you rarely get two days off in a row.

3.0
Dec 15, 2018

Where Seattle goes to Retire

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gear Discount Well Intended Company that fights for environment

Cons

Slow moving Decision by committee fear based culture

4.0
Jan 23, 2018

Brilliant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work hours, Coffee Breaks, Food, drinks

Cons

Work, Timings, Managers, Employees, Location

Viewing 1 - 3 of 4,357 Reviews

Glassdoor has 4,495 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.