Does Ridestore pay their employees well?

According to anonymously submitted Glassdoor reviews, Ridestore employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ridestore. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Ridestore?

72% of Ridestore employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ridestore 4.6 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ridestore?

Customer Experience (16) , Customer Service Representative (13) , Customer Service (6) , Customer Experience Specialist (5) , 3D Garment Technician (2) , CX Team Member (2) , Customer Experience Associate (2) , Customer Experience Ninja (2) , Customer Support (2)

What are the pros of working at Ridestore according to real employee reviews?

"Great people and product." ((in 5 reviews)); "It's remote work which grants amazing freedom and the company culture is open , adventurous and epic." ((in 3 reviews)); "Team culture was fantastic my first season" ((in 3 reviews)); "Flexible, good pay and rewarding" ((in 3 reviews)); "Great work/life balance" ((in 3 reviews))

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Ridestore

Ridestore reviews

4.2

72% would recommend to a friend

(51 total reviews)

56% positive business outlook

Ratings by category

4.6

Work/Life balance

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.7

Compensation and benefits

3.0

Career opportunities

Ridestore has an employee rating of 4.2 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Ridestore employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

51 reviews

5.0

Mar 10, 2023

Best time working customer service!!!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Company support for the employees, they give you all the tools needed to do an exceptional job. They stand behind and support your decisions and believe that helping out the customer is paramount to a good experience. The employee discount is unheard of in the industry. The hours are flexible and teammates are friendly and supportive. Everyone has a common desire to help customers choose the best technical gear for their needs.

Cons

it's only 5 months long, they're no cons to this job!!!

3.0

Jun 7, 2022

Large company in a small start-ups suite

Operations project lead

Recommend

CEO approval

Business Outlook

Pros

Wants their employee's best - Tries to find solutions to any problem you might have Remote first Passionate, ambitious co-workers CX team is very well-structured

Cons

Lack of leadership, vision, plan, strategy which becomes an issue as the company grows. Hard to know as an employee what the bigger picture and purpose is. Risk of being left outside, the remoteness can make you "disappear" with no one managing your work or giving feedback. You may get stuck on not getting things approved or looked at, lack of decision making - OR lack of delegation of decisions. The company denies having hierarchy but in reality there is hierarchy, just uncontrolled and not outspoken. As a new employee it is very hard to find your way through the organisation as it isn't articulated. Can make you feel lost, misunderstood, misguided.

4.0

Dec 5, 2024

working at Ridestore

Customer service

Recommend

CEO approval

Business Outlook

Pros

Very nice colleagues, great office space

Cons

Conflict avoidance so strange communication ways

Viewing 1 - 3 of 51 Reviews

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