1.0
Nov 27, 2014
Toronto Station-Outsourced by Airport Terminal Services (ATS)
Current employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Flexible hours, 40 hours a week
Cons
Not being employed under United Airlines' payroll really is so depressing and doesn't motivate employees to do their jobs with enthusiasm. Most agents don't care whether work is done the right/proper way due to lack of incentives, proper training on each station, and lack of management assistance and awareness in dealing with so many issues. Favoritism is the name of the game. After working 9 months under ATS, even working full time we don't have benefits, promised raise after 6 months was not honored, agents work hard for nothing but the minimum wage. We all feel being taken advantaged of the whole situation.