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United Airlines

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United Airlines reviews

3.8

73% would recommend to a friend

(7,181 total reviews)
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Scott Kirby

65% approve of CEO

71% positive business outlook

United Airlines has an employee rating of 3.8 out of 5 stars, based on 7,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Nov 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, 40 hours a week

Cons

Not being employed under United Airlines' payroll really is so depressing and doesn't motivate employees to do their jobs with enthusiasm. Most agents don't care whether work is done the right/proper way due to lack of incentives, proper training on each station, and lack of management assistance and awareness in dealing with so many issues. Favoritism is the name of the game. After working 9 months under ATS, even working full time we don't have benefits, promised raise after 6 months was not honored, agents work hard for nothing but the minimum wage. We all feel being taken advantaged of the whole situation.

4.0
Apr 14, 2019

Pipeline foreman

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work all the time

Cons

Balance of work and life could be better

1.0
Jun 11, 2015

stay away!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

travel was fun, some colleagues had a clue.

Cons

you are a cog, only a cog in a wheel! Don't you dare bother them with any issues!

Viewing 1 - 3 of 7,181 Reviews

Glassdoor has 8,004 United Airlines reviews submitted anonymously by United Airlines employees. Read employee reviews and ratings on Glassdoor to decide if United Airlines is right for you.