Yellow Pages reviews

What do I have to say to this company? How many times did we tell them the direction was wrong? How many times did Advantage and CS and Retention and Claims all have to say we need to change our thought process? So what do you do? You go and lay off the entire retention team in Ontario and gut the West along so many others! As if this will result in anything positive other than the market saying what we all were trying to prove against. YP is not for small business or the small guy.

Everything else CEO is not trustworthy. Says one thing via email, and does another (raises), and collects his fat bonus while the rest of us management staff get nothing. Senior management are stuck implementing and delivering company initiatives that seem to come from a wishing well in order to gain customers. outsourcing IT was one of the most ridiculous moves in Juliens tenure. Every day there's something wrong with a system, and it's not getting fixed! Benefits all but obliterated on a whim instead of killing expensive sales incentives, management flying around in first class for a 2 hour meeting, fancy new office equipment. Making us pay for parking and justifying it because of 'market' trends? Seriously? Lay offs, restructuring and outsourcing are a day to day occurrence. No regard as to people's knowledge, the terrible systems we use and employee suggested improvements that could make the company work, including keeping the right people! If it's your turn, you're gone. That's it.