Aviva reviews

3.9

77% would recommend to a friend

(2,559 total reviews)
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Amanda Blanc

85% approve of CEO

73% positive business outlook

Aviva has an employee rating of 3.9 out of 5 stars, based on 2,559 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aviva employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Aug 5, 2021

Great social environment

Recommend
CEO approval
Business Outlook

Pros

Colleagues and managers are amazing! Everyone supports each other and some managers truly go above and beyond to help you.

Cons

Not competitive pay when you compare the amount of work that you do. Auto claims department is always busy and you intake a lot of work. Often working overtime to meet deadlines.

3.0
May 26, 2019

Auto Claims Adjuster

Recommend
CEO approval
Business Outlook

Pros

- Supportive management. - Thorough training for the role. - Consistent recognition of hard work, you will get moved up if youre hard working and take the initiative to learn and evolve. - Gorgeous work space, very accommodating of your office preferences.

Cons

- Upper management favors those individuals who make an attempt to forge personal relationships with them. - In any department, among all other insurance carriers, Aviva is one of the lowest paying insurance carriers in Ontario. Base salary is lower than average and takes some time to go up. Even if it does, it does not make a significant difference. - Workload tends to be pretty overwhelming in the winter. On average a PD adjuster has 140 claims in their name and no other teams assisting in handling these claims. You do it all. At the end of the work day, you don't have the physical or mental capacity to do anything else.

2.0
Jun 18, 2018

Big company problems

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent salary and benefits. Flexibility is encouraged whenever practical. Very inspirational senior management attitudes.

Cons

Virtually NO training or orientation--you go straight off the diving board into the deep end. Middle management are perfect demonstrations of The Peter Principle. Technically astute but with no people skills or vision. Unimaginative, bureaucratic, minimal concern about quality, mainly concerned about meeting internal production and timeline targets, which often have no relation to the realities of their internal and external customers; if you challenge these, and ask why, you get very little in the way of answers--possibly because the middle managers don't know and haven't bothered to find out--and something like 'it is what it is'. Great if you're a journeyman drone, lousy if you've got half a brain, frustrating if you're dedicated and loyal and see ways to make a difference. Coming up with new and better ideas is frustrating, because middle management 'echo chambers' seem to want to do everything themselves, without giving line staff opportunity to participate in these challenges. Bust your @55 to make things happen, way outside the box, and you'll still get crucified for numbers. Personnel 'management' is also a mess. Aside from the clunky Workday system, at annual review time all your prior reviews are taken off the system, so you can't refer to them during the process. If you make an effort to keep your manager up to date on your 'status of work', you'll receive NO feedback or direction, but at the end of the year there will be all kinds of things wrong with what you did, even though they demonstrably knew what about it. If 1/3 of your work is delayed because the manager hasn't done the necessary process to enable you to log in and complete it, in spite of multiple requests, that's YOUR fault, not theirs.

Viewing 1 - 3 of 2,559 Reviews

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