Is Computer Generated Solutions a good company to work for as a Call Center Agent?

Call Center Agent professionals working at Computer Generated Solutions have rated their employer with 3.9 out of 5 stars in 24 Glassdoor reviews. This is a higher than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Call Center Agent Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Call Center Agent interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Call Center Agent employees well?

Call Center Agent professionals rate their compensation and benefits at Computer Generated Solutions with 3.6 out of 5 stars based on 24 anonymously submitted employee reviews. This is 40% better than the company average rating for salary and benefits. Find out more about Call Center Agent salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (35) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Support Representative (15) , Customer Service (14)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 49 reviews)); "Great for remote work from home and if you perform well they move you to other platforms of companies and don’t just drop you." ((in 39 reviews)); "Current project team is great." ((in 34 reviews)); "Good work environment" ((in 18 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 119 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 106 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 96 reviews)); "No benefits whatsoever." ((in 49 reviews)); "No trainings offered to support your growth in the company." ((in 40 reviews))

Computer Generated Solutions Call Center Agent reviews

3.9

33% would recommend to a friend

(24 total reviews)

Phil Friedman

69% approve of CEO

12% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Call Center Agent employees have rated Computer Generated Solutions with 3.9 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Call Center Agent professionals have a good working experience there. Computer Generated Solutions is rated in line with the average (within 1 standard deviation) by Call Center Agent professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

24 reviews

3.0

Feb 5, 2025

Challenging Work Environment with Opportunities for Skill Development

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Employees have the opportunity to enhance their communication and technical skills through interactions with international clients. The company offers training sessions to help employees improve their knowledge and perform their duties effectively

Cons

The nature of the work can be stressful, with employees often handling challenging customer interactions and facing pressure to meet performance metrics. Some employees have reported concerns regarding management practices, including a lack of support and transparency. The demanding work schedule can impact personal life, leading to challenges in maintaining a healthy work-life balance

5.0

Feb 3, 2025

Good overall

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Remote jobs which is best pro.

Cons

Night shifts which can be demanding in the health.

1.0

Jul 5, 2024

if you can avoid this place

Call center agent

Recommend

CEO approval

Business Outlook

Pros

home office is an option

Cons

unprofessional team, lies on top of lies, low income

Viewing 1 - 3 of 24 Reviews

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Jobs at Computer Generated Solutions

On-Site Junior Server Support - Call Center