RTO Horrible and Bad Management - Customer Account Specialist CAT Financial Employee Review

Great colleagues. benefits and pay

Every corporate job has pros and cons

Nice people (the ones in the trenches). That's about it.

-constant 'quiet' layoffs since start of 2026 -ridiculous IT processes (if you can call them that - how anything gets done is honestly a mystery) -never say no to a project despite all the resources being way over stretched -5 days in office -instability and misery This used to be a fun place to work - it isn't anymore and not just because of the 5 day RTO mandate. Project management was recently gutted and the 'replacements' haven't run IT projects in years. Other layoffs all over the organization, no announcements or justifications. One team had to draw straws to see who would stay or go. Everyone feels a target on their back - FTE, long term FTEs, contractors, business and IT. No one is safe. Conversations everywhere about how bad it is and how toxic and the worse part is no one knows why. What are the goals of these cuts? Where is the direction or justification? Oh that's right - there isn't any other than saving money. People leave or get cut and you find out one day when someone isn't in a meeting. DO NOT come here. It will take years for this place to recover and they won't be able to hire anyone back because their local reputation is done. May the odds be ever in your favor.