Hostess - Hostess Cactus Club Cafe Employee Review

1.0
May 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Discount on the food which is expensive without the discount.

Cons

I had to wear heels. I felt like I was a human robot. None of the staff wanted to get to know me and I fell very unappreciated. Management would only point out negative things that I did, never noticing the good things I did like managing tidiness of tables for servers and doing extra help in expo when not asked. I was told to 'smile more' constantly and when I asked to take my heels off because my feet were hurting the manager told me "Okay but if you don't put a smile on your face then you will have to put the heels back on" ... like that would make me want to smile more? I would always smile when I talked to customers but I wouldn't smile when I was being told to 'buss tables' or do washroom checks from a demeaning manager that didn't like me. I was talking to a hostess at the front and the night manager told me "This isn't helping my labor with you guys talking so you'll have to go home." And then he cut me. I was told I would become a server eventually after hostessing at my interview, which is what I initially applied for, but after hostessing for 8 months they wanted me to expo and couldn't give me a time frame of when I would actually be serving, even though I had 2 year of serving experience.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

team work, collaborative environment, friendly people

Cons

long hours, high energy environment

1.0
Feb 3, 2024
Recommend
CEO approval
Business Outlook

Pros

nothing important Looking for new opportunity

Cons

best company in the region

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