Could be better - Key Holder DAVIDsTEA Employee Review

2.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Co-workers were great, good staff discount, drink as much tea as you want on shift.

Cons

- low pay - some managers could be rather rude and pretentious - Sales became more important than creating a positive customer experience

avatar
DAVIDsTEA Response
4mo
Hello, Thank you for the review. We’re glad to know that you were able to enjoy the team you worked with as well as the perks offered. We appreciate your management feedback—while it can be tough to hear, it's essential for our improvement and growth. We are taking your comments seriously and will be sharing all details with the appropriate teams. It’s essential for our employees to feel respected and supported on all levels of the brand. Thank you, DAVIDsTEA

Explore other reviews about DAVIDsTEA

5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Great discounts and hires. Fun people to work with

Cons

Nothing glaring. It was a great PT job

avatar
DAVIDsTEA Response
4mo
Hi there, Thank you for sharing this review! It makes our day to hear that you enjoyed your time here and made use of the perks like a great team and our employee discount. Our core values and distinctive corporate culture allow us to attract passionate and friendly employees who share a vision of making tea fun and accessible. We appreciate the feedback! Thank you, DAVIDsTEA
5.0
Jul 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people, fun products, great education onboarding.

Cons

Products can be low quality and sales goals are always growing

avatar
DAVIDsTEA Response
10mo
Hello, Thank you for sharing this review. We’re very glad to know that you enjoyed the training process! Our core values support a culture rooted in our love and excitement for tea, and we try to incorporate this into our onboarding process as much as possible. We promise to pass along your feedback to the right people. We appreciate the opportunity to improve! Thank you, DAVIDsTEA
See reviews by: Helpful|Rating|Date|All