Valuable benefits overshadowed by toxic work culture - Massage Therapist Four Seasons Employee Review

2.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

The travel benefits, the pay, the name recognition on your resume, the fine tuning of customer service skills

Cons

If you are looking for a place that does not value you as a human being then this is the place to go. They value profit over all else while touting the golden rule. Make sure you double check your paycheck though, they've been known to short your commissions. They play favoritism. They bully and harass their members and create a toxic work environment. They do not listen to or trust their team. They talk negatively about their team members behind closed doors when they think nobody can hear them. They tow the line when it comes to ethical and sanitary practices considering what they charge clients.

Explore other reviews about Four Seasons

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits! Good pay. Good people

Cons

High expectations. Understaffed. Lack of staff requires working multiple positions

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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