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Fresh Tracks Canada

Engaged Employer

Not quite what they seem to be - Anonymous employee Fresh Tracks Canada Employee Review

2.0
Jan 15, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* drink cart once a week where company will provide a beverage * got to go to mexico for a few days on a company retreat * office is located right downtown near skytrain for easy commute * younger staff for the most part

Cons

* high turnover since staff is overworked, underappreciated and given unrealistic goals. (They tell new applicants that they are growing but most employees last maybe a year or max 2) * employees are held to different standards depending which manager and department you work for. Some get to "work" from home and not show up for weeks while other employees are working 60+ hour work weeks to pick up slack. In sales no matter how hard to you try or how much you work, * if you don't hit your goals your written up but not given any help or training to improve. * no room for promotions so everyone just stays in their role till they get bored or cant take it anymore and work elsewhere * so many senior managers that nothing ever gets done and workers voices don't matter * perks are given to those that "network" with the right people in the office * claim to have strong values but end of the day all they care about is making as much money as they can. I feel guilty about how much we rip off customers * no overtime or appreciation if you stay overtime * Inconsistent from manager to manager. Endless sick days, holiday, and options to work at home for weeks at a time depends who you work for

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Fresh Tracks Canada Response
7y
Thank you for your feedback and for voicing your concerns about your employee experience at Fresh Tracks. We value employee feedback, both the positive and the opportunities where we can grow and improve internal processes and practices. We strive to set clear expectations for our employees so that they can be best setup for success in their role. We value internal employee development and growth and every job opportunity is posted both internally and externally to ensure a fair recruitment process. We would like to do everything we can to understand your concerns further, and encourage you to reach out to your Manager, any member of the Leadership/Exec team or the People and Culture team.

Explore other reviews about Fresh Tracks Canada

5.0
May 27, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Covid wasn't easy on the travel industry. With a new CEO and new leadership team and strong employees, this company has turned it around while maintaining (and growing) a strong culture. Very nice place to work

Cons

They can grow more, especially if they upgrade their technology

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Fresh Tracks Canada Response
4y
Thank you for your Fantastic feedback! This is what we strive for everyday at FTC :) We are always looking for areas to improve and appreciate your input.
5.0
Apr 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Had a great time there

Cons

Had a bad time sometimes

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Fresh Tracks Canada Response
4y
Thank you - your review means a lot to us!
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