Fresh Tracks Canada reviews

Management are clueless to the travel industry and the original company values. Though the industry is in trying times, the decisions being made are far from good morals or a successful future in tourism. Its challenging to get decisions made, to have logistics understood, to have our voices with experience heard, to listen to the eccentric owner that doesn't know boundaries, to actually earn an industry equivelant wage or grow into roles that we spoke with our managers about (they have a track record for hiring less experienced people they already know of). Many cons at this point.

If you're not a sales person or part of the inner circle (of people who have been with the company since it was less than 20 people), don't expect much in the way of appreciation. The owner is very easily manipulated by his business partner and outside influences. Management did not know how to handle/mediate/resolve internal conflict and often times they would buy out an employee (fire them with a small severance package with undo cause) rather than commit to a proper investigation. It was an extremely gossipy environment with much backstabbing and immature behavior primarily nurtured by the female employees. Often times the Guest Experience Manager at the time would send out blanket emails to all staff, chastising a particular behavior or practice but would never confront the actual individual responsible. This created an atmosphere of paranoia and fear as no one knew if they were the person in the cross-hairs. Prior to my employment i was warned by others as they joked about seeing how long i'd last as the owner blows hot and cold, which during my last, recent pulse check of the company, has not changed.