Good stepping stone - Server Germain Hotels Employee Review

3.0
Sep 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Great colleagues. Convenient location (close to Union station). Not Unionized so gives you opportunities to gain experience in different areas of the department. Supervisors are understanding and simply great to work with.

Cons

Wages are below average. If you're a breakfast server (which you will start off with) you make no money. Employees are always at PAR and not unionized, meaning you will have to pick up the slack when required which can get taxing. Management is constantly experimenting with menus and ideas, even when they have something that works. Lack of inventory (Glasses, Plates, Cutlery). Poor maintenance of equipment (Dishwashers, Banquet tables). Lack of standards. Never hires internally. 5% of your tips get shared. Which isn't really a problem, but the kitchen staff gets very little of it. Despite having an HR (who shuttles between properties), the 'Acting' Director resolves employee conflicts.

Explore other reviews about Germain Hotels

3.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

nice employer and management staff

Cons

no cons for the job

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Germain Hotels Response
4mo
Hello, thank you for your feedback! It truly means a lot to us to know we’ve made your experience a positive one. We’re thrilled to hear that you appreciate working and collaborating with our management team! Feel free to share any suggestions you might have to help us keep improving—your input is always valuable. Thanks again for being part of the team. Wishing you continued success in the future!
3.0
May 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Good co workers and location

Cons

Low salary and oppertunities to be grow

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