Germain Hotels reviews

4.2

76% would recommend to a friend

(92 total reviews)

Christiane Germain & Jean-Yves Germain

87% approve of CEO

70% positive business outlook

Germain Hotels has an employee rating of 4.2 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Germain Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

92 reviews
1.0
Oct 1, 2014

Drama, drama, drama!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great industry. Rapidly growing company. Good salaries

Cons

The co-president is a incredibly difficult woman to work for. Tamper tantrums daily, no human ressources department in place so there is a lot of abuse taking place there

3.0
Sep 14, 2017

Good stepping stone

Recommend
CEO approval
Business Outlook

Pros

Great colleagues. Convenient location (close to Union station). Not Unionized so gives you opportunities to gain experience in different areas of the department. Supervisors are understanding and simply great to work with.

Cons

Wages are below average. If you're a breakfast server (which you will start off with) you make no money. Employees are always at PAR and not unionized, meaning you will have to pick up the slack when required which can get taxing. Management is constantly experimenting with menus and ideas, even when they have something that works. Lack of inventory (Glasses, Plates, Cutlery). Poor maintenance of equipment (Dishwashers, Banquet tables). Lack of standards. Never hires internally. 5% of your tips get shared. Which isn't really a problem, but the kitchen staff gets very little of it. Despite having an HR (who shuttles between properties), the 'Acting' Director resolves employee conflicts.

Viewing 1 - 3 of 92 Reviews

Glassdoor has 116 Germain Hotels reviews submitted anonymously by Germain Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Germain Hotels is right for you.