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      Merlin Entertainments

      Engaged Employer

      Merlin Entertainments reviews

      Decent enough place to work if you're looking for a temporary job - Customer Service Agent Merlin Entertainments Employee Review

      3.0
      Oct 11, 2017
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Decent pay -Managers are willing to listen to you -Friendly atmosphere amongst co-workers

      Cons

      -Work pressure can be (too) intense -Customers can be unreasonable

      Explore other reviews about Merlin Entertainments

      5.0
      Aug 27, 2025
      Ride operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      - great training - 2 breaks and 1 lunch - nice people to work with

      Cons

      - got in trouble for someone else

      1.0
      Jun 2, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free tickets to theme parks Somewhat decent paid time off

      Cons

      Extremely disorganized company. Promotions have nothing to do with merit but rather, on personal relationships which is very unprofessional. Top performers constantly leave the company. HR is a disaster and makes you interview people even when they are well-aware that an internal candidate has already been chosen, clearly wasting everyone's time.

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