Pros
People really like Nando's so usually you're surrounding by guests who are also fans - it makes it easier to be proud of what you're serving There is a diversity in staff that makes things fun and interesting among coworkers Overall fun job if you like talking to people and feeling challenged
Cons
I'm sure this is like this at other restaurants but some customers are just waiting to get mad at you and management isn't empathetic either We would frequently run out of chicken or wings or be understaffed because decisions made by the shift supervisor at the time - this should never be the case, it is extremely upsetting to customers to hear we have run out of chicken at a chicken restaurant Not everyone pulls their weight and management reconciles this by slanting more hours towards aces, overworking them and their capabilities and "punishing" the underperfomers by sending them home - this is how you get bad employee turnover Long closes