Crumbs - Technical Associate Sutherland Employee Review

1.0
Jun 20, 2024
Recommend
CEO approval
Business Outlook

Pros

None, honestly. You are treated like you are nothing.

Cons

It's a revolving door of employment for a reason. They are are company that gets paid by the client and gives their employees the crumbs that are left. You are forced to change your schedule regularly and they expect a lot but yet pay minimum wage. I am doing coaching and training and still getting paid the same as a day 1 agent. They take advantage of their workers. Getting micromanaged to down to the seconds of how you use your time.

Explore other reviews about Sutherland

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work, reasonable pay, and flexibility with work scheduling.

Cons

Benefit plans are expensive if you have any dependents on the plan.

1
2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

They will hire ANYONE. So if you are in need of a job, you can find something quick to hold you over

Cons

Very unprofessional environment. No room for advancement.

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