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Harbourfront Centre

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Harbourfront Centre reviews

2.7

30% would recommend to a friend

(65 total reviews)

6% positive business outlook

Harbourfront Centre has an employee rating of 2.7 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Harbourfront Centre employee rating is 27% below average for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

65 reviews
2.0
May 14, 2021
Recommend
CEO approval
Business Outlook

Pros

the people - fun, welcoming, eager to pitch in and help when they can. the view - hard to beat the setting, when you're able to work onsite.

Cons

where to begin? instituted layoffs, "salary freezes" and "hiring freezes" during COVID... which didn't seem to apply when it came to hiring new staff (predominately white men) to work on the CEO's pet projects tone deaf. calls itself 'international' arts organization that champions diversity and inclusion... but outside of february, internal programming is overwhelmingly from predominately white countries (australia, UK, the nordics, NZ....). they outsource to external parties for LGBTQ* and BIPOC focused-programming. the CEO lacks leadership abilities and a concrete plan to enact their vision for the organization (what IS the CEO's vision? impossible to say, she's an enigma that doesn't seem to even like HC/toronto/canada very much... she always seems to be away, traveling). senior management is disengaged, disorganized and ineffective. their priorities and plans change day-to-day, so nothing gets accomplished. always trying to change course midstream. cut back portions of our benefits plan during a pandemic. gives a lot of lip service to supporting employee "health and wellness", but doesn't implement policies to "walk the talk". nothing to support staff working from home during COVID... everyone is expected to provide their own technology, software, etc. on their own dime... even a $100 Best Buy gift card to help support the "new normal" would've been a nice gesture. or a couple discretionary (paid) "mental health days". they do not pay a living wage that's aligned with the expectations they have for staff and the downtown toronto location of the organization. they do not promote from within - they always go with outside hires for senior roles, career growth potential is nil.

1.0
Dec 1, 2022

Run as fast as you can from this place.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Being by the lake is the best thing, but it still doesn't make it worth the headache of this place. You might trauma-bond and become friends with some of your colleagues.

Cons

Unless you are a complete masochist or look forward to work-related PTSD just go somewhere else. The toxicity of this place is so ingrained at every level, there's racism, nepotism, and bullying, take your pick but know that the list doesn't end there, those are just the glaringly obvious. Harbourfront Centre as an arts and cultural institution is broken, there are far better places in the city to work at and support. The high turnover in all the roles below senior management should be the biggest red flag. And take every 5-star review you see about working at Harbourfront Centre with a grain of salt, as they are either written by the HR department trying to trick unsuspecting new staff or it's written by seasonal staff who never really get a good idea of how awful it is to work there year-round.

1.0
Sep 22, 2022

CEO has to leave

Recommend
CEO approval
Business Outlook

Pros

The lake? Most employees are kind but also most managers and directors are not.

Cons

The CEO is an incompetent dictator. She persecutes and punishes people who disagree with her but promotes racist, misogynist, submissive employees that blindly do as she says. For years Harbourfront has had an extremely high turnover rate. The company is also severely understaffed, to the point of having to cancel festivals because there's not enough personal to run the events. Directors earn highly competitive salaries while the rest of the employees are underpaid and overworked. Harbourfront is also notorious for discriminating their indigenous employees, using them as a token when needed and discarted in cruel ways when their presence becomes uncomfortable. There are no opportunities for growth. The company only hires externally. Their ongoing disagreements with The Power Plant are the latest example of how a handful of power-obsessed chiefs will do whatever it takes to gain more control over the company even if that means ruining the reputation of the entire institution. Marah Braye has to go. Once the proud and lively heart of Toronto’s cultural energy, Harbourfront is nothing but a shadow of its past.

Viewing 1 - 3 of 65 Reviews

Glassdoor has 96 Harbourfront Centre reviews submitted anonymously by Harbourfront Centre employees. Read employee reviews and ratings on Glassdoor to decide if Harbourfront Centre is right for you.