Hilton reviews

3.9

75% would recommend to a friend

(11,511 total reviews)
avatar

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Feb 22, 2011
Recommend
CEO approval
Business Outlook

Pros

You receive great employee discounts on hotels across the world. Good experience if your looking to progress in the hotel industry.

Cons

Your micromanaged have limited growth opportunities as favourites only get promoted. The job isn't unionized so managers walk all over you and cut hours when there over budget.

2.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady work, constantly hiring, occasional tips

Cons

Frequent overtime, little room for growth, poor pay, expected to finish a set number of rooms in a short amount of time

4.0
Jun 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Staff is great and you get bonuses every month

Cons

The team is reactive instead of proactive when it comes to guest issues

Viewing 1 - 3 of 11,511 Reviews

Glassdoor has 13,611 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.