Does NAPA Auto Parts pay their employees well?

According to anonymously submitted Glassdoor reviews, NAPA Auto Parts employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at NAPA Auto Parts. This rating has been stable over the past 12 months.

How satisfied are employees working at NAPA Auto Parts?

34% of NAPA Auto Parts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NAPA Auto Parts 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at NAPA Auto Parts?

Store Manager (108) , Counter Sales Representative (76) , Assistant Manager (49) , Warehouse Associate (48) , Delivery Driver (44) , Sales Associate (43) , Driver (41) , Manager (34) , Warehouse Worker (26) , Outside Sales Representative (22) , Parts Specialist (22) , Assistant Store Manager (21) , Dispatcher (17) , Sales (15) , Counter Sales Associate (13)

What are the pros of working at NAPA Auto Parts according to real employee reviews?

"At the right locations the people can be a great thing to be around; whether they’re retail customers or even your coworkers." ((in 131 reviews)); "Money to be made and benefits are good" ((in 115 reviews)); "Great coworkers and technians nice discount" ((in 46 reviews)); "Employees are friendly and it is almost like a family" ((in 32 reviews)); "Good work environment and fast paced." ((in 26 reviews))

What are the cons of working at NAPA Auto Parts according to real employee reviews?

"poor management can affect job morale" ((in 104 reviews)); "Local upper management seamed over worked as well." ((in 60 reviews)); "Can be long hours and very demanding." ((in 50 reviews)); "Some managers are good while some are not." ((in 36 reviews)); "Poor training." ((in 17 reviews))

What are employees saying about NAPA Auto Parts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NAPA Auto Parts layoffs and their outlook for job security at NAPA Auto Parts in 2026.

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NAPA Auto Parts

NAPA Auto Parts reviews

2.9

34% would recommend to a friend

(1,248 total reviews)

Will Stengel

100% approve of CEO

29% positive business outlook

Ratings by category

3.5

Compensation and benefits

3.0

Work/Life balance

3.0

Senior management

2.8

Career opportunities

2.7

Culture & values

2.6

Diversity & inclusion

NAPA Auto Parts has an employee rating of 2.9 out of 5 stars, based on 1,248 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jun 25, 2024

Applier Beware

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Auto parts discount, RSP Matching, Day One benefits for Full Time

Cons

Not worth your effort. They certainly pay more than similar competitors locally, but they exploit their best workers and take advantage of people. Doesn't seem to matter who is your manager, the bad always rolls down hill from the corporate conglomerate of Napa/UAP Inc. This company is opportunistic, relying on our clients urgent needs to sell them NAPA parts, or parts even supplied to us and then sold to the client at exorbitant pricing. They're so large that they know they can get away with it. Benefits aren't great, pay is awful, and the working environment is toxic in culture, aswell as health

2.0

Nov 11, 2021

People were great, company garbage

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people were what kept me around.

Cons

The lack of communication and understanding between middle management and in store employees is hilarious, poor wages, and very limited opportunity to advance.

2.0

Jul 31, 2021

Employee Unfriendly

Parts counter specialist

Recommend

CEO approval

Business Outlook

Pros

The benefits package was pretty good and I was getting paid a decent amount of money at the time of employment

Cons

The manager at the hub location felt like it was appropriate to devalue the work the counter professionals do. They like to use employees, eg. Hire someone on for a short period of time to get grunt work done and then let them go around the 2 month mark. It's sad.

Viewing 1 - 3 of 1,248 Reviews

Jobs at NAPA Auto Parts

freight receiving clerk

Temporary - Warehouse worker