Pearson reviews

3.5

60% would recommend to a friend

(7,725 total reviews)
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Omar Abbosh

57% approve of CEO

49% positive business outlook

Pearson has an employee rating of 3.5 out of 5 stars, based on 7,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pearson employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Apr 10, 2015
Recommend
CEO approval
Business Outlook

Pros

- The benefits are good: great health and dental coverage, good pension plan, good work-life balance - I've worked with great people across the organization who are eager to help you even when what you them to do is not in their job description. - Your work affects teachers and students you have personal connections with, so it is meaningful and rewarding when you produce something that is appreciated. - Upper management realized that change was needed in the education market, and they're trying to make the necessary changes to transition from a publisher to a "learning company".

Cons

- The restructuring is taking years. In the meantime, work projects aren't being approved until the restructuring is figured out, which means many people don't have enough to work on, which means there isn't much to sell, so people are let go because profits weren't as good as hoped. Retiring people aren't being replaced. People who quit aren't being replaced. People who go on maternity leave aren't even being temporarily replaced. There is no (or very little) infusion of fresh blood and energy. It's depressing. Walking down the nearly-empty hallways can be spooky - a stark contrast to the past, when the atmosphere was more vibrant (although never an extrovert's paradise!). - It is a very conservative company, with upper management in the same positions for 15+ years, and doing the same things for 15+ years. - It is hard to grow and get promotions, even with outstanding work. You may get verbal praise/thanks, but eventually you'll want more opportunities, a performance-based raise, a promotion...something! Right now, you get extra work from all the people who are quitting/being let go, but you're not rewarded for doing the extra work. - Bad managers are not dealt with at all...the company pretends they don't exist OR acknowledges that they exist, but does nothing to improve the situation. There is one middle manager in particular who is notorious, and she's held the same position for years, while her direct reports continually change because no one can take her verbal abuse for very long. Perhaps managers aren't receiving support/training on how to be good managers? There are too many who feel that micromanagement is the way to go... - I've found that my recent projects require less mental engagement than before. This is partly because of where government funding and curriculum cycles are at, but I feel like I'm doing a lot more data entry and file management type of work than content development. -The digital platforms that have been developed are ungainly, unfriendly beasts that frequently crash or break. The exact OPPOSITE of what teachers want/will use. It's demoralizing developing content for something that you know the end user will hate....if they use it at all.

1.0
Feb 3, 2016

Pearson

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a very interesting industry in which to work. Helping learners to learn and improve their lives should be an important responsibility. Pearson states this as its mission; how well it is fulfilling this goal, though, is questionable.

Cons

This is a time of market change and Pearson appears unable to adapt to these market changes. The results include mass layoffs, plummeting stock prices, and disappointed customers. This is a bad time at this company.

1.0
Aug 14, 2014

Good Global Company, Poor Canadian Employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will encounter employees who either hate their experiences at this company or love it. Unfortunately with industry downturn and general reorganization of the company it is incredibly hard to find someone who loves working here anymore. Some perks: -In at 9 and out at 4:30. Short days allow for easy work/life balance and appeal to those with kids and a family (although you are only paid for a 35 hr work week so it comes at a cost) -Great health benefits and above average DC pension (although it is a 2 year wait for eligibility which is much longer than many employers) -Not many challenging days with this company and very little stress involved in most positions. Business appears to just continue on year after year. -60% discount on Pearson Canada textbooks

Cons

First and foremost Pearson is not a meritocracy. You can work your butt off and put in the extra hours, go above and beyond your job description yet are rewarded no more than the person next to you who rolls in 15 mins late and never meets a deadline. Too many problems to list here but I really hope the recent changes in Senior Management result in positive changes in the Canadian company. Globally this company is one that many wish to work for but within Canada it is not the case. Some specific inadequacies I experienced in my several forgettable years at Pearson Canada in Don Mills: -Salaries are well below market rates at Pearson. Too many employees had 2nd jobs (just visit the Leslie St. IKEA to meet some Pearson employees) and both HR and senior management have no explanation or answer to solve this. -Change management has been poorly handled by senior management and little information is cascaded down from the top leaving many employees guessing as to the future of their job and the company. -No integration of HR into the business. HR staff have little to no knowledge of the actual business and the skills needed for one to be successful in it as none have actually worked outside of HR. A new HR director who has actually worked in the operations of the company and not a career HR manager may be required to integrate this essential function into the business. -Too many complacent legacy managers who refuse to transform with the business and the industry. Upgrading of skills (leadership, management and functional skills) and a review of job titles/descriptions is desperately needed for many. -No meaningful employee review system (although an overhaul is apparently happening and a new system will be in place in Feb 2015) Hopefully Pearson will implement a meaningful employee review system where both employees and management are held accountable and action plans are put in place to develop the gaps and strengths identified during this process. -Little employee movement within the company. Very few opportunities to move upwards or laterally for even the highest performing employees. Even some senior management members encourage employees to leave because of this fact. -Senior management (globally and locally) do not communicate and encourage company strategies and targets. These need to be cascaded down to all levels of employees with personal targets set that ladder up to these for both short and long term. -Pearson is supposed to be a technology company yet paper copies of everything are required by many managers (I just thought this was ridiculous). -No salary review or explanation of how annual bonus is calculated. There is a bonus agreement signed each year yet when it comes to bonus time no explanation is given to how the amount is made up. -Job banding does not exist and therefore there is no minimum or maximum salary for each level of a position. Disparity of salaries for the same job or level is too great in many cases and HR and management also refuses to address this. -Zero accountability for most employees. Missing deadlines, consistently leaving early or coming in late and even documented bullying do not result in action from HR or most managers. -Office location in Don Mills is difficult to get to via public transportation and the office is dilapidated and almost depressing to walk around in. Half of employees work in offices with their doors closed while the other half work in cubicles with 5'6" walls that barely anyone can see over or around. This leads to little or no interpersonal communication. The President sits in his own side of the building and has no interaction with employees outside of the lunchroom. -Outsourcing!!! So many tasks and jobs (both locally and throughout the global offices) were outsourced and turnover within the outsourcing companies is so high that it is difficult to get consistent work. The outsourcing company (IBM and several others) work on Bangalore time so it is difficult to communicate live with members of the outsource team. So many more I could write but all in all I recommend you pass. My time here was regrettable and unfortunately far too long.

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