The Brick reviews

3.1

47% would recommend to a friend

(832 total reviews)

Dave Freeman

51% approve of CEO

41% positive business outlook

The Brick has an employee rating of 3.1 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Brick employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

832 reviews
1.0
Aug 2, 2023
Recommend
CEO approval
Business Outlook

Pros

-Software and computers kept up to date. -Hot food can be bought onsite. -Secure building. -Job role can give you a broad range of work experience if you want. -Good co-workers. -On site gym. -Corporate discounts.

Cons

-Below average pay. -Lots of project creep. -Perks and benefits slowly eroding away. Loss of sick days, poorer benefits packages. -Marketing department at the mercy of executive leadership making lots of last minute changes on projects. -Teams are understaffed with constant need of having to work overtime to get projects done. Everyone is stressed. -Hard to get raises from management. Performance reviews dictate raise amounts and are conducted in a way to minimize importance of accomplishments. Performance expectations are kept vague to make it hard to argue you've met or exceeded them. -Feels like worker's compensation is being sacrificed overtly for shareholder gains. They have that corporate pizza party meme vibe.

2.0
Oct 14, 2022

Profits over People

Recommend
CEO approval
Business Outlook

Pros

There are quite legitimately some of the best human beings I have ever had the opportunity of working with. Those who love the organization and their teams provide a fantastic working experience. The opportunities to learn are extensive within their learning platforms.

Cons

Bullys are promoted and supported. SHort term gains are paramout so the management put in place often works by implementing abusive and fear based tactics. To look good you have to make someone else look bad. If you mention an executive or senior leader portrays bad behaviour you are immediately informed that you do so at your own peril. "Everyone gets bullied, we just put up with it".

2.0
Jul 15, 2013

Forced sales

Recommend
CEO approval
Business Outlook

Pros

I used to be a sales representative for The Brick. My store was floor open, it means that I had to sell (and to know) everything we had on the floor : furniture, mattresses, electronics and household appliances. This way there was good opportunities to make money from commissions (TVs, appliances, mattresses with their addons were the most profitable). On weekends, there was a sufficient flow of customers to be busy all day : it meant more sales opportunities.

Cons

My store was floor open, it means that I had to sell (and to know) everything we had on the floor : furniture, mattresses, electronics and household appliances. But the downside is that I had no formation, I just had to learn by myself, by looking at the flyers, the website and continually asking other reps for help. So I was basically selling products I didn't know anything about. In addition to this, I had quotas to reach weekly (basically warranties and addons) in order to keep my job. So, I always had to put pressure on customers to achieve good results, but it was difficult for me, since it was against my ethics.

Viewing 1 - 3 of 832 Reviews

Glassdoor has 879 The Brick reviews submitted anonymously by The Brick employees. Read employee reviews and ratings on Glassdoor to decide if The Brick is right for you.