Pros
If the store manager is a decent human being and hires the right people then you've got a good team to work with. Fun, less stress, usually easy tasks. Flexible schedule - usually can get the days you want off if you request time off before the schedule is made, good for university students to have shifts according to their exam schedule Great place to hone your customer service skills. You'll have great patience once you've experienced all the cons mentioned below, but mainly with the customers that think everything will go their way. Also social skills with strangers. 20% discount on most items. You'll meet staff that are really nice and who deserve more. Most just work to get the pay cheque while in school, some who can't find a job in their field, etc.
Cons
Don't expect to get a raise. Head office employees give managers false hope when they ask for a raise for their employees. Had to go from sales associate to shift manager to get a raise which didn't really equal out since I had more responsibility and tasks to complete than the standard sales associate. High turnover. Been with the company so long that I've probably worked with 20 different store or assistant managers and like 50+ sales associates. Workplace drama - you'll be working with high schoolers/teenagers what do you expect. Also some managers can be selfish and childish at times when employees fight for their basic human rights and ridiculous tasks are delegated to them, some will threaten/punish them by scheduling them less hours. Really depends on who the leader is in the store. Task overload. Head office will send emails to the managers that tell them to do this and that. They also have a lot of miscommunication. Please. Don't expect us to be able to finish all the wall displays and the store front in two days just because someone in a high position from head office will be visiting. Also those aggressive pushes to achieve those budget is just unrealistic.
