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GroupHEALTH Benefit Solutions

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GroupHEALTH Benefit Solutions reviews

3.3

52% would recommend to a friend

(145 total reviews)

Matt Houghton

87% approve of CEO

55% positive business outlook

GroupHEALTH Benefit Solutions has an employee rating of 3.3 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GroupHEALTH Benefit Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

145 reviews
1.0
Jun 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Location, if you live close. They do try to make the culture good. Hours are good.

Cons

There is a disconnect between the Management and reality in terms of minimum appointments for our team. If you shadow someone for an interview, ask them the last time they got 50 appointments, let alone 75 (the numbers listed on the job description). I can count on one hand how many people have hit 50, and those that have usually have only done it once or twice, ever. I don't know anyone that has hit 75. They will tell you in the interview that YOU are great and that YOU will get 40 appointments no problem. YOU will reach for 50 and 75 appointments. Do not believe it. You will lose a lot of money if you do! Only take the job of the base pay is acceptable for you. (And FYI, it shouldn't be). And that culture mentioned in the pro? Our department does not get to enjoy it. We have to stay on the phone. It is made clear we should not participate in the team building activities. I'm torn, as I like the company and the department would be great if there were realistic expectations. That would help ensure fair pay.

1.0
Mar 29, 2017

Disappointing salary below industry standard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Locally I worked it for me. That was the hard sell. Don't have to commute.

Cons

Culture was the "trade off" for paying below industry standard. I work professionally and my salary should reflect that. Sadly this company is below industry standards. ONLY senior execs get paid what they are worth. They treat everyone like they are snowflakes, having play doe sessions and ice cream/cake events like this is the most important thing to us. Good god, get with the program. $$$$ is where is it is at and if ANY company is telling you otherwise, look elsewhere. The more I found out about the CEO the more I realized that he is still just like all the other CEOs. Pockets are deep and need to be lined. Fake concern about people that work for him.

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GroupHEALTH Benefit Solutions Response
9y
Thank you for taking the time to provide your review. Culture is very important to us at GroupHEALTH and it is something we receive a lot of positive feedback about. I’m sorry to hear the culture and events we have at GroupHEALTH wasn’t your cup of tea. Regarding salaries, we commit to performing annual compensation reviews where we compare ourselves to external market data as well as maintaining internal equity within the Company. In addition, we offer a comprehensive total compensation package which includes other perks such as our extensive health benefits plan, flex time, RRSP company matching, and educational assistance. We appreciate every review we receive on here, whether it be positive or providing constructive feedback. We use employee feedback on Glassdoor to listen to you so that we can become a better Company – so thank you for taking the time to tell us about your experience.
1.0
Oct 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Absolutely nothing good about working here, at least in the Sales division.

Cons

I worked at this company for two months. In that time, I was bullied by management, saw multiple employees bullied, was sexually harassed by an employee who still works there at the time of this writing. I brought these issues forward to HR and was ambushed by several managers in an impromptu meeting. In said meeting, my character was questioned, my job was threatened and I was given no opportunity to defend myself. Furthermore, multiple employees spoke up against my treatment and in turn, their jobs were threatened. I was promptly terminated the following week for performance expectations which is corporate-speak for low sales numbers. This is despite me setting a new personal best for sales that week and and receiving nothing but positive feedback for my sales performance up to that point. I protested this reasoning to HR, once again to no avail. There are approximately 10 employees on the sales floor in Surrey, not counting the VP of Sales and the Sales Supervisor, only 2 employees have been there over a year. This includes the team lead, who at the time of writing has been there less than 8 months. The turnover rate at the Surrey office is astronomically high, even for a sales position of this type. This leads to an obvious and unavoidable conclusion. The management style is driving away employees. The Barrie location in Ontario, does not have this turnover rate, I can only assume due to competent management. If you are in the Barrie location, I can offer an uninformed recommendation at best. I have worked in every kind of sales environment imaginable, so I can say with absolutely no hesitation that you will not find a worse place to work. That includes commission only door-to-door sales. I wholeheartedly recommend against working here and advise you ensure anyone you know in sales avoid working here at least until the current management has changed. This company has won multiple awards for being a good employer, so I can only assume it has done so because outside of the sales office it is a good place to work. I hope that's true, the benefits and workplace activities seemed good.

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GroupHEALTH Benefit Solutions Response
6y
At GroupHEALTH, we take all allegations of workplace bullying and harassment seriously and follow a strict investigation process when a harassment claim is made. We have reviewed our records and our account of events feel as if they are misaligned. Our leaders and employees make every effort to ensure that our environment is welcoming, collaborative, and supportive, and we’re sorry to hear that this was not your experience. Thank you for taking the time to share your experience with us, and be assured that we use all feedback to improve and continue to make GroupHEALTH a great place to work.
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Glassdoor has 153 GroupHEALTH Benefit Solutions reviews submitted anonymously by GroupHEALTH Benefit Solutions employees. Read employee reviews and ratings on Glassdoor to decide if GroupHEALTH Benefit Solutions is right for you.