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      Sprung Studios

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      Sprung Studios reviews

      4.0

      81% would recommend to a friend

      (32 total reviews)

      James Chaytor

      82% approve of CEO

      64% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      3.9

      Career opportunities

      3.5

      Senior management

      3.4

      Compensation and benefits

      Sprung Studios has an employee rating of 4.0 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sprung Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      32 reviews
      3.0
      Jan 23, 2023

      Not a longevity option

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The team was amazing. Everyone was very supportive, talented, and fun to be around. This made the working environment much more pleasant. - The range of projects we worked on was incredible. You normally didn't get to choose and could get stuck with the same project for a while, but opportunities were there. - Great place for people trying to break into the industry and those who don't have tons of work experience in UX/UI. - No crunch policy.

      Cons

      Worth mentioning that, very typically, most cons were a result of unhealthy management practices. - The company was bent on growing at a ridiculous pace without a contingency plan or risk management considered. This led to people being overworked, underpaid, and constantly taken advantage of. Weirdly enough, the company never made enough to pay better benefits and raises, despite constantly growing responsibilities and workload. - There was so much favoritism going on. Promotions were offered based on the close relationship with the senior management, rather than merit only. Some employees got perks that others wouldn't even when they asked, like long unpaid breaks. Management would make themselves available for some people, and never for others. - Leads were often blocked from making decisions that could improve the working environment, and the team generally was discouraged from talking about any issues. High turnover was painted as a good thing, for example. People were asked to send emails directly to the management team, instead of publicly discussing things in Slack.

      3.0
      Apr 19, 2024

      A mixed bag

      It support
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The best aspect of working at Sprung would have to be the people. They are great to be around and very passionate about their work. They are more than happy to chat and teach anyone about their craft if someone is curious. There isn't a sense of hierarchy on the floor between the associates and seniors, which opens the floor for feedback and suggestions going both ways. - The benefits offered at Sprung are great and cover a wide range of services. Since the office is located in downtown Vancouver, it is easy to access said services after work. - Another strong positive of working at Sprung is the chance to work with a wide range of gaming companies, whether they are AAA studios or mid-sized studios looking for external input. Though you don't get to choose the projects you work on, you can let management know of your interests. - There are monthly social events scheduled, where there's free food, and is a great platform for people to connect with those who don't get to interact with as much on an everyday basis. - It is also a great way to enter the industry and build your career. As the studio is fine with hiring someone with less experience and showing them the ropes. Though I cannot speak in depth about other teams, from my observation over my tenure, I can say that Sprung seems to be a great place to work, if you are on a team other than IT.

      Cons

      - Though there isn't crunch time for the most part, at times it feels as if the team members are pressured into completing tasks within a certain time frame. Some producers are very good at getting the team involved in the process to make sure the scope fits the timeline, while it doesn't seem like the case for all of them. - For the IT department, it desperately needs to be expanded. The department consists of 1 IT Support/Administrator based in Vancouver and Brighton office each. They are expected to research, discuss, and develop implementations for the whole organization in addition to providing end-user support, project setups, in-office improvement, as well as providing technical support for any events. There would at least need to be an IT head/director plus another IT Support at the Vancouver office, in order to properly support the population as well as implementing processes and changes. - As touched on briefly from the previous point, there isn't a head/ director or even a senior in the IT team, which leads to the problem of no technical supervisor being present. It is difficult to get different perspective on technical problems, as well as trying to improve the way you work. - There isn't much documentation to learn from, not to mention how things are configured. During my onboarding, it was very difficult to get settled in work-wise, because I had to figure out on the fly how the system was set up. This point has been improved somewhat over time, though I would argue that it still isn't enough. - The compensation for the IT role is lacking, if you consider the scope of the role, the fact that you are the lone IT professional in the office and there aren't any certifications you can work on while you are at the company. - The communication between the IT and middle/senior management is lacking at times. As the Vancouver IT would have to reach out to the studio director often for request approvals, there are times when your messages are ignored or the meeting/standups/syncs being cancelled or scheduled last minute. Though I don't necessarily think that these cons are due to incompetence, I believe that these issues are perhaps caused by the organization growing too fast and there weren't systems and processes implemented in place to better support the company. Despite these cons, please do not take this as a "stay away" warning from the company. I've enjoyed my time at Sprung and would recommend to other IT professionals to apply. However, you must be prepared to be very flexible and patient during your time, as there often are last-minute adjustments you need to make, sometimes caused by a lack of communication process with IT.

      avatar
      Sprung Studios Response
      2y
      Thank you for sharing your constructive feedback about working at Sprung Studios. We appreciate the positive feedback about the culture and people you work with, and we want to address your concerns regarding your feedback. First, we are happy to hear that you find the people at Sprung to be great to work with. We're also pleased that you found our benefits package comprehensive and our downtown Vancouver location central. It's encouraging that you appreciate the opportunity to work with various gaming companies, both AAA and mid-sized studios. We strive to provide our employees with exposure to multiple projects and the ability to express their interests, even if project assignments are not always a direct choice. We're glad our monthly social events and open hiring practices resonate positively with you. Fostering a sense of community and providing opportunities for career growth are essential aspects of our company culture. Your feedback on the IT department's staffing and resource constraints is noted. We recognize the critical role that IT plays in supporting our operations, and we will evaluate the need for additional resources, including a dedicated IT Lead, to ensure that the department can effectively support our growing organization. The issue of technical supervision and documentation within the IT team is a valid concern. We understand the importance of knowledge sharing, mentorship, and clear processes for onboarding and system configuration. We have already made this a top priority, and there is documentation, onboarding, and daily activities that provide opportunities for technical guidance and professional development within the IT department. Compensation is another area where we strive to remain competitive and aligned with industry standards. We use competitive compensation through salary banding, looking at market rates within the industry to inform our salary bands. Finally, we acknowledge the need for improved communication between IT and management. Clear and timely communication is essential for effective collaboration and decision-making. We have enhanced our communication channels to ensure that IT's voices are heard and their needs are addressed promptly. Thank you again for your candid feedback. We value the contributions of our employees and are committed to creating an environment that supports their growth and well-being.
      3.0
      Jan 16, 2020

      Growing pains

      User experience/ui
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good team/colleagues (for the most part). Good clients. Good location. Good hours for game industry (but not in general) 8:30am - 5 (but really ends up being 6pm) with 30 min paid break). Above average vacation (3 weeks). Working with talented designers. They have cornered the market for ui/UX in the games industry. They chances on ppl with talent (probably more of a cost savings strategy but helpful to get your foot in the door).

      Cons

      No benefits. Management does not understand Vancouver job market (See: no benefits). Compensation not competitive. Not always working on games like website says. Company culture is there, but built by and maintained by employees. No HR and immature operational practices. Management is and entitled condescending and CEO can be a real hot head. Management has a "you need us more than we need you" mentality and it shows.

      avatar
      Sprung Studios Response
      6y
      Thank you for your review on Glassdoor. We are a fast growing company and work on some of the biggest games in the world. We have been in business for 15 years and the Vancouver studio is about to celebrate it’s 3rd anniversary. We are learning more and more every day as, between the UK and Canada, there is always room for improvement! We respect our employees work/life balance and do not have the ‘crunch culture’ which exists across much of the games industry. This definitely contributes to our extremely low turnover rate in both Brighton and Vancouver. Sprung Studios takes on a wide variety of people from many cultural backgrounds and are very proud of our diverse work environment (especially our gender equality). Of the 35+ people that we employ, these employees represent 17 different countries. With full support of senior management, many of our employees are hitting career goals that they never thought they’d achieve. That’s what we love about Sprung Studios. Our pay is competitive within the industry and we have a comprehensive training package to help our employees to improve and excel at their roles. We will continue to focus on growth, so that our employees can continue working on new and exciting projects. In UX/UI Design, sometimes the work is not glamorous, but every aspect of what we do is important to ensure that we create an excellent end-user experience. Our clients are all games/entertainment related and they sometimes require us to work on games-adjacent software and tools. We support them with all their needs, as all user experiences are important to us. Senior management are passionate about what we do and keen to work on more and more amazing games. To do this, we acknowledge and support our employees to help them to grow professionally every day. This year, we are very excited to have added a number of fantastic benefits for our staff in Vancouver, which include: Extended Medical Benefits Program that includes vision and dental 15 days paid vacation Christmas studio shutdown (paid) Early finish on Friday (4pm) Healthy office snacks delivered weekly Catered Holiday office parties As always, we have an “open door policy” and encourage any members of staff to voice any concerns they have to senior management. We are always here to help. We thank you for your feedback, as we are always looking to grow and learn.
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      Glassdoor has 32 Sprung Studios reviews submitted anonymously by Sprung Studios employees. Read employee reviews and ratings on Glassdoor to decide if Sprung Studios is right for you.